Privacy Policy

Effective Date: March 1, 2026

Welcome to Jokerbet Casino. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jokerbet.com, use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Jokerbet Casino is the data controller responsible for your personal data. You can contact us at:

Jokerbet Casino Ltd.
123 Casino Street,
London, UK, WC2N 5DU
Email: [email protected]
Phone: +44 20 7946 0958

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, transaction history, payment details.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and age verification.
To manage your account, including processing deposits, withdrawals, and bonuses.
To communicate with you, including responding to inquiries and sending important updates.
To improve our website, services, and customer experience.
To detect, prevent, and address fraud, security risks, and other illegal activities.
To send you marketing communications where you have consented to receive them.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (where applicable).
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving services, security, and fraud prevention, provided these do not override your rights.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who support our business operations, including payment processors, identity verification services, and customer support.
Regulatory authorities, law enforcement, or other government bodies as required by law.
Affiliated companies within the Jokerbet group.
Third parties in connection with a corporate transaction such as a merger or sale of assets.

All third parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.

6. International Transfers

Your information may be transferred to, and processed in, countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

Right to access your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. For detailed information, please see our Cookie Policy.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Jokerbet Casino Ltd.
123 Casino Street,
London, UK, WC2N 5DU
Email: [email protected]
Phone: +44 20 7946 0958